Privacy Policy
Effective Date: 10/1/2024
CL Sams Business Solutions, including Duffie’s Copier Consultants and Conner Computer Consultants (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Business and service-related information
- Communication preferences
How We Use Your Information
We use your information to:
- Provide service alerts and appointment reminders
- Communicate with customers regarding service requests and support
- Send billing notifications
- Send occasional promotional messages (if opted in)
- Improve our services and customer experience
SMS/Text Messaging
By providing your phone number, you consent to receive text messages from CL Sams Business Solutions, Duffie’s Copier Consultants, and Conner Computer Consultants.
These messages may include:
- Service updates and technician communication
- Appointment reminders
- Billing notifications
- Promotional messages (if applicable)
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Information Sharing
We do not sell your personal information.
We may share your information with trusted vendors and service providers who assist us in operating our business, such as:
- Communication platforms
- IT service tools
- Billing and support systems
These vendors are required to protect your information.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
Your Rights
You may:
- Request access to your data
- Request corrections or deletion
- Opt out of communications at any time
To make a request, contact us at: [email protected]
Contact Information
CL Sams Business Solutions
Phone: 828-245-5116
Email: [email protected]
Updates to This Policy
We may update this policy from time to time. Updates will be posted on this page with a revised effective date.: Visitor comments may be checked through an automated spam detection service.